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We are delighted to announce the arrival of Dr Munirah's Baby. Her maternity cover is Dr Katie White how would be looking after her patients during this period.

Health Visitors @ Lordswood House 

The health visiting team have now relocated from Lordswood House to

Quinton Lane Care Centre

Tel: 0121 4663550

However the clinic times have not changed

Well Baby Clinic - Tuesday PM 13:30 - 15:00

Development Reviews - Book Appointments Only.

Quality Improvement in NHS Services 

In recognition of the challenging financial situation that the NHS is facing, the Government has implemented a series of sweeping changes throughout the NHS with a view to making the service more efficient and cost effective.   

Reducing Medicines Waste 
Each year Birmingham Cross City CCG spends around £4.5 million on medicines, however we know that at least £1.5 million worth of medicines each year are returned to chemists unused.  These medicines cannot be re-used and are destroyed.  Please ONLY order medication that you need and do not stockpile your medicines at home. If there are medicines on your repeat prescription that you no longer take please inform you doctor, practice nurse or receptionist.  Thank you.

Efficient and Effective Prescribing 
You may find some of your regular medication is switched to a different product which will have exactly the same effect but will cost the NHS less.  We will give you information about any changes.  If you have any concerns please discuss with your GP, Practice Nurse or Pharmacist.

Repeat Prescription changes from 1st May 2017

If a community pharmacy usually orders your repeat prescription for you, you will need to make arrangements to order it yourself from the surgery from 1st May  2017. You or your carer can request repeat prescriptions in several ways:

  • On-line
  • By post
  • By dropping it in the prescription box in the waiting room.
  • By fax 

If you feel you might need support with ordering your prescription or if you know someone who might need extra help please let the surgery know.

What is changing?

If a community pharmacy usually orders your repeat prescription for you, you will need to make arrangements to order it yourself from the surgery from 1st May 2017. You or your carer can request your repeat prescription directly from the surgery in the following ways: 

  • On-line - the surgery now offers on-line prescription ordering and appointment booking. Please ask at reception for further details.
  • By dropping it in the prescription box in the waiting room.
  • By post using the right hand side of the prescription.
  • By fax.

Why is this happening?

Unused prescription medicines cost the NHS in England at least £300 million per year1; locally, across Birmingham CrossCity CCG, that equates to a cost of up to £4.5 million every year2

Did you know £4.5 million could pay for:*

  • 177 more community nurses or
  • 1213 more hip replacements or
  • 297 more drug treatment courses for breast cancer or​
  • 4500 more drug treatment courses for Alzheimer's or
  • 4682 more cataract operations

*based on average costs3

Most patients are able to take responsibility for ordering their own repeat prescriptions. This is safer, and evidence from other areas in the country shows that it may reduce medicines waste.

Only you (or your carer) know what medicines you have already. When ordering repeat prescriptions please check what you have at home and avoid stockpiling medication. You will need to allow 48 hours for the prescription to be processed (excluding weekends).  

NOTE – If you request your prescription on a Friday afternoon or at the weekend your prescription may not be available until the following Wednesday.     

What is not changing?

Pharmacy prescription collection and delivery schemes will not be affected by this change. If you have signed up to have your prescription sent electronically to the pharmacy, this will not change.

How do I find out more?

Please ask for a letter at reception.

If you feel you might need support ordering your repeat prescription, or you know someone who might need help, please contact the surgery.

In order to reduce waste and improve safety, we are asking patients to take these simple steps when ordering repeat medicines:

  • Check which medicines you still have at home before re-ordering – only order what you need. You and/or your carer are the best people to know which medicines you need each time.
  • Some medicines may not need to be re-ordered every time if you don’t take/use them every day or you already have enough.
  • If you do not order a medicine because you have enough at home, you can still request it in the future; it will not be removed from your repeat medicines list.
  • Let your GP or pharmacist know if you have stopped taking, or have concerns about any of your medicines. Regular discussions about your medicines will mean you get the right help with taking them.
  • Unused medicines kept at home are a safety risk to children and to others.
  • Unwanted medicines cannot be recycled or used by anyone else in the UK or overseas, even if the medicines are unopened. Return out-of-date and unwanted medicines to a local pharmacy, where they will be disposed of safely.
  • NEVER dispose of your unwanted medicines by putting them in the bin. NEVER flush them down the sink or toilet.

If everyone makes small changes then together we can make a big difference in reducing medicines waste and looking after our NHS.

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