Consultation Options

Introducing new consultation methods, improving continuity and convenience for the patient

Face to Face
Consultation

Access our pre-bookable appointments online or by calling us.

Telephone
Consultation

Telephone appointments for patients who require advice on the day.

Video
Consultation

Can't see your GP? We are providing video consultations through LIVI.

Delivering high Quality Care

See what people have to say about us

Steve Kumar
Steve Kumar
High level of professionalism
Read More
My family have been with Lordswood Practise since Day 1 over 20 years ago. Dr Mulcahy and Dr Whitely are two of the best in the business both, provide a high level of professionalism and are very knowledgeable. The level of service is second to none. I especially express my thanks Dr Mulcahy for looking after my father over the years and coming out for home visits whenever required he was his eldest patient. He very attentive and comprehensive in his diagnosis. Booking an appointment is easy, in general is about a 5-10min wait before you get through to the staff who I’ve found to be most helpful and polite. So its 5 Stars from me.
 Sue B
Sue B
Excellent service
Read More
Excellent service. If I phone for an appointment, I am told where I am in the queue, and the most I have ever waited on the phone is 10 mins., usually it's answered straight away. Doctors are excellent.cheers
Visited in May 2019. Posted on 15 May 2019
Rob B.
Rob B.
Always polite and always professional.
Read More
I'm astonished at the negative responses. I've been going to this practice for over 30 years now and have never had anything untoward. Always polite and always professional. I feel very privileged to have such a surgery on the doorstep. Perhaps those complaining should look at their own me me attitude. Visited in February 2019. Posted on 28 February 2019
"Night Owl"
"Night Owl"
Excellent Practice
Read More
Great GP! I've had so much more help here for my disability and my health here. Large practice with a lot of other services available too. And the only time there was a hiccup the practice manager fixed it, you only have to speak to someone. The NHS is run by humans, no one is perfect but its the attitude towards fixing problems that counts.
Anonymous
Anonymous
Wonderful service
Read More
I had to make an urgent appointment (not an emergency) with my Doctor this morning. The receptionist was able to offer me an appointment with my own Doctor within one hour. Whilst this is obviously not always possible, I have always found the receptionists, doctors and nurses to be helpful when I need help. For non-urgent appointments their online systems works well.
Previous
Next

Our Practice locations

Click to find out opening times and more information

Frequently Asked Questions
Welcome to the F.A.Q, here we answer some commonly asked questions to begin please press the arrow to the right.
Which items should not be routinely prescribed in primary care?
Co-proxamol, Dosulepin, Glucosamine and chondroitin, Herbal treatments, Homeopathy, Immediate release fentanyl, Lidocaine plasters, Liothyronine, Lutein and antioxidants, Once daily Tadalafil, Omega-3 fatty acid compounds, Perindopril arginine, Prolonged release doxazosin, Rubifacients (excluding topical NSAIDs), Targinact – Oxycodone and naloxone combination. Tramacet – paracetamol and tramadol combination, Trimipramine, Vaccines administered exclusively for the purposes of travel (see list in policy).
Will there be someone else during intimate examinations?
There are occasions when patients need to be assessed by the doctor or nurse which might involve an intimate examination. The practice is committed to putting patients at ease whenever possible, and if you wish a chaperone to be present during your examination please do not hesitate to ask the doctor or nurse.
What is our policy on zero tolerance?
The NHS operate a zero tolerance policy with regard to violence and abuse and the practice has the right to remove violent patients from the list with immediate effect in order to safeguard practice staff, patients and other persons. Violence in this context includes actual or threatened physical violence or verbal abuse which leads to fear for a person’s safety. In this situation we will notify the patient in writing of their removal from the list and record in the patient’s medical records the fact of the removal and the circumstances leading to it.
How much does my GP earn a year? (GP net earnings)
All GP practices are required to declare the mean earnings (e.g. average pay) for GPs working to deliver NHS services to patients at each practice. However it should be noted that the prescribed method for calculating earnings is potentially misleading because it takes no account of how much time doctors spend working in the practice, and should not be used to form any judgement about GP earnings, nor to make any comparison with any other practice. The average pay for GPs working in Lordswood Group Medical Practice in the last financial year was £57,304 before tax and national insurance.
Close Menu