Contacting Your Practice
Lordswood Medical Group welcomes feedback in all forms as we continuously strive to improve our services.
Patient and practice effective communication is key and by far the most positive way to ensure our community continues to thrive, and services remain efficient, empathic and sustainable.
Make your voice heard
We currently have four lines of communication open to our patients, they are:
Request an appointment
Please ask a member of the reception team to book an appointment with one of our management team. Telephone and face to face appointments are available. We will aim to have your initial appointment booked with a member of management within 30 days of your request.
Feedback Form
Use this form to share your thoughts and ideas about current practice, local initiatives, comments, compliments and ideas. Please use our contact form or ask in reception for a feedback form.
PPG
If you would like to become a member of our PPG and support the future of your community’s healthcare provider please click here
Written Complaint
If you would like to submit your suggestions/complaints in written form you can do this by completing the Contact us form located here
Have your say and contact us today!
We appreciate your comments and will use them to evaluate changes and make improvements.
Our formal complaint policy can be found here
For more information on how we use your data please click here